> ## Documentation Index
> Fetch the complete documentation index at: https://docs.boundless.network/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting a Request

> Debugging a request on Boundless.

<Tip>
  For technical support, please post your questions on the [Boundless Discussions Forum](https://github.com/boundless-xyz/boundless/discussions).
</Tip>

If you submitted a request, and it is stuck in an "Unknown" / "Submitted" state, there may be something that is preventing the provers from picking up your request.

* The guest may be panicking or otherwise failing to complete the job.
  * Pre-flight your request locally before sending it.
  * The `boundless` CLI does this by default, and the execution step in the Foundry template also accomplishes this.
  * If your request is submitted onchain, you can use the following command to execute it locally. If it succeeds, this is not the issue.

```bash Terminal theme={null}
RUST_LOG=info boundless proving execute --request-id $REQUEST_ID
```

* The offer price may be too low for the size of the job.
  * Try increasing the max price and ramp-up period.
  * The auction mechanism will ensure that the price you pay is the lowest price any online prover is willing to pay.
* The lock-in collateral may be too high.
* The timeout may be too short.
* The ramp-up start block may be in the past, causing the request to immediately expire.
* The program or input URLs may not be accessible to the prover.